Real Salt Lake extends dominance of Colorado with 2-0 win

first_img Tags: MLS/MLS Is Back Tournament/Real Salt Lake FacebookTwitterLinkedInEmailLAKE BUENA VISTA, Fla. (AP) — Albert Rusnak scored on a rebound in the first half, Damir Kreilach added a goal late in the second half and Real Salt Lake extended its dominance of the Colorado Rapids with a 2-0 win Sunday night.The Rocky Mountain showdown on the first night of action in Group D of the MLS is Back tournament remained one-sided.Real Salt Lake won for the 10th time in the past 13 matches against Colorado dating to 2015. The Rapids have managed just two wins and one draw against RSL during that span. Porter Huntsman Written by July 12, 2020 /Coronavirus (COVID-19) related news and sports stories, Sports News – Local Real Salt Lake extends dominance of Colorado with 2-0 winlast_img read more

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IS IT TRUE FEBRUARY 26, 2016

first_imgFOOTNOTE: Our next “IS IT TRUE” will be posted on this coming Monday?If you would like to advertise in the CCO please contact us City-County [email protected] “Readers Poll” question is: Do you believe that City officials intentionally lied to us about not having a $6 million dollar deficit in 2014?Copyright 2015 City County Observer. All rights reserved. This material may not be published, broadcast, rewritten or redistributed IS IT TRUE we can’t wait to get our hands on the 2014 audit for the City of Evansville?  …we expect this audit be one heck of an interesting read?   … we can’t wait to see how Controller Russ Lloyd Jr is going to spin this audit in his favor?IS IT TRUE a few of our readers are alleging  that a couple of CEO’s at their local not-for-profit organizations are making  well over one  (1) million dollars a year salary? …we are presently doing a web search to see if these allegations are correct? …it’s our strong opinion that no CEO of any local not-for profit should be paid over one million yearly salary?IS IT TRUE many of our readers are telling us that a candidate for District 77 State Representative stepped over the line at Monday night City Council meeting? …our readers are upset that Ryan Hatfield violated City Council rules by a giving a campaign position speech during City Council meeting? …that Dr. Dan Adams and Connie Robinson were right to call Mr. Hatfield to task for giving a political campaign speech at Monday  night City Council meeting? …we hope that Council President Mosby will allow everyone running for District 77 State Representative seat to speak about the recently amended “Gays Rights” ordinance recently passed by Council?IS IT TRUE Jenny Collins came before City Council to have them approve an ordinance change concerning  fees?  … she didn’t need Councils approval to charge the fees since they have already been approved by the IURC?  …we predict that the Water and Sewer Board will quietly slide the fee adjustment request under the radar?  … we predict that Ms. Collins will find a way to charge us the “turn on and shut off” fees even without Council’s approval?IS IT TRUE that in the 2011 budget of the City Controller for the City of Evansville was $85,926?  …when Jenny Collins moved to the Water and Sewer Department she was paid $83,000 year without a car provided?  …her current salary with the Water and Sewer Department is $89,833.24?IS IT TRUE we notice that City Council persons Jonathan Weaver and Missy Mosby are displaying large cups advertising TUCKER REALITY during City Council meetings?  …we understand  there isn’t a city ordinance addressing the advertising of a business during city council meetings?  …we believe that Weaver and Mosby advertising their place of business during a City Council  meeting is not only unacceptable but is a classless and self serving act?IS IT TRUE we hear that a democratic member of City Council is quietly telling people that they are supporting Governor Pence re-election effort?IS IT TRUE we are hearing that many rank and file Democrats are upset with Missy Mosby and Jonathon Weaver for picking Republican Dan McGinn to head the City Council Finance Committee?  …they are also extremely upset that they selected an extreme right wing conservative Republican to be the Democratic controlled legal counsel? FacebookTwitterCopy LinkEmailSharelast_img read more

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Pret strategy man joins Harris + Hoole

first_imgCoffee shop chain Harris + Hoole has appointed Pret A Manger’s head of strategy to lead its growth plans.Richard Harpham will join the Tesco-backed chain as finance director, with a focus on defining the company’s strategic direction, and brings with him experience of chain expansion.Nick Tolley, chief executive and co-founder of Harris + Hoole, said: “Richard has a huge amount of expertise in this area, having worked for brands across the food and drink industry. He will be a valued addition.”The appointment follows the chain’s March announcement that it was looking to recruit up to 500 new staff in its plans to add more sites across London and the south east.It currently runs 30 outlets with some already in Tesco’s new-generation stores.last_img read more

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Greggs reportedly planning 12 NI stores in 2016

first_imgHigh street bakery Greggs will reportedly open at least 12 stores in Northern Ireland in 2016, and its first stand-alone shop in the country will open in Belfast in March.Greggs passed 100 franchise stores in December when it opened another partnership with fuel station forecourt manager Euro Garages. Now the bakery giant has long term plans to open up to 50 stores across Northern Ireland, according to the Belfast Telegraph.A Greggs spokesperson told British Baker: “At present we can confirm that we will be opening a company-managed shop in Belfast and a franchise shop in partnership with Applegreen near Ballymena. We are continuing to look for further opportunities to open more shops in Northern Ireland this year.”Greggs opened its first franchise shop in the country last April at Applegreen Templepatrick Motorway Service Area on the M2.Criona Collins, director and head of retail agency at commercial property consultancy Lampton Smith Hampton told the Belfast Telegraph that: “Greggs are on record as saying their planned shop at Boucher Road will be the first of a dozen.”Greggs has 1,670 stores located across Great Britain and is the UK’s largest bakery chain.last_img read more

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Tim Carbone Talks Railroad Earth, Warren Haynes And His Newest Project

first_imgTim Carbone is a busy, busy man. In addition to his regular gig playing the fiddle in Railroad Earth, he’s also got a burgeoning producing career and a vital role in the new label Lohi Records. While Railroad Earth was headlining the Saturday festivities at the WinterWonderGrass Festival, our own Rex Thomson had a chance to talk to Mr. Carbone. They discuss his work with RRE, including the recently-recorded Ashes & Dust album with Warren Haynes, his new role as a producer, skiing and more!Watch the interview below:last_img read more

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Lettuce Announces Show With Waka Flocka Flame & Marcus King, Plus Turkuaz

first_imgAs part of Lettuce‘s upcoming Wavelength Tour in the fall, the funk masters will stop in at Washington, D.C.’s newly opened venue, The Anthem, on Saturday, November 3rd. Today, the band has announced that it will be joined by two very special guests, famed rapper Waka Flocka Flame and young fan-favorite guitarist and vocalist Marcus King, in addition to previously announced supporting act, the Brooklyn-based nine-piece, Turkuaz.Lettuce’s collaborations with Marcus King and Turkuaz at The Anthem in November are not particularly surprising. The beloved funk act has had a longstanding relationship with both acts, and in 2017, both Marcus King and Turkuaz (among others) were on hand to celebrate the group’s headlining performance at the iconic Red Rocks Amphitheatre. Furthermore, while Lettuce hasn’t directly collaborated with Waka Flocka, the group has always been deeply rooted in the hip-hop community, having had numerous high-profile rappers guest with them over the years.Lettuce with Ghostface Killah – Red Rocks 2017 For more information and ticketing, head to Lettuce’s website here.last_img read more

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NAS honors four faculty

first_imgThe National Academy of Sciences (NAS) has honored 17 individuals with awards in recognition of their extraordinary scientific achievements in a wide range of fields spanning the physical, biological, and social sciences. Of the 17 chosen, four are Harvard faculty members:Michael J. Hopkins, professor of mathematics, is the recipient of the NAS Award in Mathematics. Hopkins is being honored for his research in algebraic topology, a field that studies algebraic invariants of the shape of continuous subsets in higher dimensional space. Hopkins has established important connections between algebraic topology and other areas of mathematics, and has contributed to the solution of a long-standing problem on the Kervaire invariant. Established by the American Mathematical Society in commemoration of its centennial, the award consists of a $5,000 prize for excellence of research in the mathematical sciences published within the past 10 years.Andrew H. Knoll, Fisher Professor of Natural History in the Department of Organismic and Evolutionary Biology, is the recipient of the Mary Clark Thompson Medal. Knoll is being recognized for his unparalleled contributions relating Precambrian life to Earth’s physical and chemical history and for innovative contributions on the paleophysiology and evolution of algae and angiosperms. Established in 1919, the Mary Clark Thompson Medal honors important services to geology and paleontology and is presented with a $15,000 prize.Jonathan B. Losos, the Monique and Philip Lehner Professor for the Study of Latin America and curator of herpetology in the Museum of Comparative Zoology at Harvard, is the recipient of the Daniel Giraud Elliot Medal. Losos is recognized for his novel and penetrating evolutionary studies of adaptive radiation in vertebrates, notably his comprehensive study of Anolis lizards in tropical America, as summarized in his recent book, “Lizards in an Evolutionary Tree: Ecology and Adaptive Radiation of Anoles.” Established by a gift from Margaret Henderson Elliot in 1917, the Elliot Medal recognizes “a most meritorious, recently published work in zoology or paleontology.”  The medal is given every four years and carries an award of $15,000.Jason P. Mitchell, John L. Loeb Associate Professor of the Social Sciences in the Department of Psychology, will receive the Troland Research Award. Mitchell is being recognized for his insightful use of neuroimaging and behavioral methods to enrich our understanding of how people infer the thoughts, feelings, and opinions of others. This $50,000 research award is given annually to recognize unusual achievement by young investigators and to further empirical research within the broad spectrum of experimental psychology.last_img read more

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Professor emeritus records with Cuban National Symphony

first_imgPhoto courtesy of Jeffrey Jacob When President Obama announced his plan to reestablish diplomatic relations with Cuba, allowing for more Americans to travel to the island, he opened the door to give Jeffrey Jacob a unique opportunity: to play with the Cuban National Symphony and record an original piece for piano and orchestra titled “Awakening.” Jacob, a professor emeritus of music at Saint Mary’s, was selected from 300 submissions to travel to Cuba for a week in April.Jacob said his interest in music stems from his parents, both of whom played the piano. He began piano lessons at five years old and went on to complete a bachelor’s degree in piano performance from the University of Cincinnati, a master’s degree from the Julliard School and a doctorate degree from Johns Hopkins University.Jacob said a U.S.-based recording company, PARMA Recordings, negotiated with the Cuban government to allow American composers and musicians to come to Cuba.“[PARMA] issued a call for scores,” he said. “I thought, ‘There’s no chance,’ but I had the score, and I was going to just send it out to orchestras to see if anyone would be interested.”Americans have not been able to travel to Cuba freely since the early 1960s, so the call for scores posed an unique opportunity for American composers, Jacob said.“At a very preliminary stage, I thought, ‘If this is selected, I’ll be piano soloist and composer with the Cuban National Symphony, and that will mean that I’m the first North American pianist in 50 years to perform and record my music with the Cuban National Symphony,’” he said.Jacob said the process for choosing the pieces began with PARMA, which sent selected pieces to Cuba for the musicians to choose from.“Nobody was more surprised,” Jacob said. “Nobody was more surprised than I was when I got the word. It was an email followed immediately by a phone call. My very first thought — and I didn’t say this to anyone — was, ‘This must be some sort of scam.’”But it was not a scam, and on April 16, Jacob flew to Cuba. He said he had played a festival for contemporary music in Cuba 29 years ago, but his experience this time around was widely different.Because Fidel Castro opened hotels targeted toward European tourists and relaxed laws about free enterprise, the Cuban economy has improved the standard of living for Cubans and has helped the country become more prosperous, though the Cuban people still largely struggle with poverty, Jacob said.“Things have changed enormously,” he said.Although Cuba and America did not have diplomatic relations for decades, Jacob said Cuban people are largely interested in having a relationship with Americans.“They want full access to the U.S.,” he said. “They want to be able to travel here; Cuban businesses desperately want U.S. tourist dollars and in general … there are millions of Cuban immigrants and their families in Miami and Florida and elsewhere in the U.S., so they were just delighted at this possibility of the opening of relations. They hope that it will some day lead to full diplomatic relations where there is freedom for travel and freedom for businesses.”Being in Cuba with music at the center of the trip helped unite the two cultures, Jacob said.“For Cuban musicians, music is really important,” he said. “They were delighted with the opportunity to be exposed to what’s going on. With the embargo, they had no idea what’s going on in the U.S. in terms of contemporary classical music. They were very open to everything.”Jacob, who speaks conversational Spanish, said he was able to talk with the musicians during their time together.“They were very curious about the U.S. and the things being written,” he said. “They were really eager for more exchanges like this.”He was impressed with the musicians’ work ethic and passion, he said.“At the first rehearsal, they had practiced the heck out of the piece,” he said. “They were extremely well prepared.”Jacob said the musicians went through the piece three times, after which he thought they were done, but the musicians insisted on running through it multiple times all day.“They were committed to getting every detail exactly right, every note, every nuance, every phrase,” he said. “That was the highlight.”Tags: Cuba, Cuban National Symphony, Jeffrey Jacoblast_img read more

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New superheroes of payments fraud

first_imgMany credit unions have asked us which is better, tokenization or encryption; or which is more secure EMV or NFC? Focusing on these questions might not be the best approach. All of these technologies are different pieces of the puzzle intended to help fight fraud. Chip cards, tokenized mobile payments, and fingerprint scans all play important roles in making data breaches less valuable to fraudsters, thereby reducing issuers’ costs when breaches occur. Since there is much ground to cover on this topic, we decided to divide the content into three parts. First up, tokenization.Tokenization’s Background and Role Tokenization has become more mainstream thanks to Apple Pay, and subsequently Android Pay and Samsung Pay (a.k.a. the mobile “Pay” wallets). There is a general understanding that tokenization, at least in the FinTech space, means replacing the credit or debit card number (the Primary Account Number or “PAN”) with a number that looks like a different PAN, but is useless outside of that one particular mobile device.Tokenization is not a new technology and it has been in use since the early days of computers. It is broadly defined as the process of protecting sensitive data by replacing it with alias values or “tokens” that are useless to someone who gains unauthorized access to the data. In the realm of payments, it represents one of the best ways of protecting Payment Card Industry (PCI) data. continue reading » 5SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

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How to create a frictionless customer journey

first_imgJust kidding!There’s no such thing as a Frictionless Customer Journey.  If you’re reading this because of the implicit promise in the title, then you’ve fallen for an age-old marketer’s tactic; an offer that’s too good to be ignored. If you’re an experienced marketer, you probably suspected the statement was false, but maybe you had a “What if?” moment and clicked through to read it on the off-chance it was true.So, why does this matter? It turns out that while we think of ourselves as rational beings, in reality, our subconscious makes emotional decisions that our rational brain then tries to justify. Unfortunately, similar emotional decisions by our members can work against us and create unnecessary friction in their purchasing journey just as easily.So, perhaps it’s fairer to say that this article discusses how to provide lower-friction customer journey at your credit union. Many of the techniques to remove such friction, from clearly written marketing messages to compelling multi-step calls to action, are really designed to remove the mental obstacles that prevent our prospective consumer from progressing to the next step along the desired sales journey. The Sales Journey often begins at the Targeted Message. Consider this scenario; after reviewing the data in our Customer Relationship Management(CRM) system we’ve come up with a list of members who have a mortgage to renew, or who are using the wrong kind of checking account. So, we decide to send out enticing targeted offers via email to the respective segments to renew their mortgage at a great low rate, or to switch to an unlimited checking account. We know these segments need these products, so we expect that the orders will come flowing in, but the flow is more of a trickle. Sound familiar? Clearly, despite all our careful planning, we’ve got some sticking points along the journey. We’ll have to do some work to smooth out the bumps, reduce friction, and turn that trickle into the expected flood.But what do we look for?Some of the more common points of friction to consider are:Cognitive DissonanceMessage LengthLevel of TrustCall to ActionEase of Completion 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Ray Williamson With 30+ years of industry experience, Ray has brought to market many solutions specifically for the online marketing and mobile marketing industry. Ray currently works as a Doxim Product Manager, … Web: https://www.doxim.com Details Cognitive Dissonance, in a nutshell, refers to whether your copy makes sense. You as a writer might think you know what you mean. But your choice of words, phrasing, and the complexity of your sentence structure might not always be read or interpreted as intended.  I’ve often said to my wife. “If I say something that can be taken two ways and one of them makes you feel bad, then I meant the other one.” While that often gets me a smile, you won’t be given that same opportunity of a do-over with your written copy. Considering this, I suggest that you use simple sentence structure and then have it read and re-read by others.  If you have the time, sleep on it and read it again tomorrow. By the way, how is my article doing so far – does it walk the talk?Another topic to consider in relation to your copy is Appropriate Message Length. Studies have shown that the amount of copy that you put in a message should be proportional to the complexity and value of the offering. In other words, a simple or low value offer with a long explanation often makes the reader think they’re missing something and the offer might not be as inexpensive as the marketer intended. Conversely, a high-value offer or proposition with a description that’s too short might suggest to your prospective consumer that you’re hiding something. In this case, you want to be concise, but not so concise that you risk not providing enough information to help the reader make this particular high value decision.For example, it would be very unlikely that someone would sign up for an offer to change mortgage companies based on a simple offer like – “5 years at 1%!” with no other relevant information, because the risk is too high. But that same person might accept your “Unlimited Checking for just $10.00 a month!” offer even though they don’t use checks that often, because a $10.00-a-month decision is perceived as low-risk and most people trust their credit union is making a beneficial offer and not trying to take advantage of them. Trust, in a message or on a website, is conveyed in many ways. For the purposes of this article, though, I’ll share something that I’ve learned – trust is often built through consistency. You “trust” that the burger from one of the big chains is going to be good based on the consistency of your past experiences with them. Considering that, when presenting yourself to your members , everything from in-branch consistency, through to the brand consistency of your statements and marketing materials allows members to predict their overall experience, which in turn leads to a feeling of control and comfort. Pages, and even buttons that don’t match the overall brand of your credit union feel like separate islands and can create a moment of pause, or a point of friction that can slow the sales journey, regardless of the quality of the associated Call to Action.Calls to Action are often perceived as “Buy Now” or “Sign Up” actions. But on the most effective websites, calls to action include anything that can be measured which moves your member forward in their journey. In other words, effective calls to action are the properly worded and well-placed links that walk the member through your supporting pages and craft the story you want to tell. Ideally, they make your members want to order well before they get to the “Buy Now” button. In the context of mapping the entire member journey, these supporting links are just as important as the “Buy Now” button itself.So now we’ve achieved our goal and the member is ready to click the call to action and sign up. It’s a done deal, right? Not so fast. Ease of Completion can often make or break a deal.  We’ve all done it to ourselves… we have a willing buyer, and then we fall down because our contract is too complex, or the forms are long and cumbersome.Members expect that there is a little bit of paperwork involved in financial services, but if the process of completing the transaction is onerous, or involves switching channels, that can dictate whether or not you and your member move forward together.To reduce friction, make sure that your final paperwork matches the offer word-for-word, go paperless if you can, provide correctly completed, pre-filled forms and use large print to make them easier to read and to promote trust. Be mindful that people don’t Trust small print. Consider the adage –  “The large print giveth. The small print taketh away.”  While we’re talking about print size, this is a great spot to highlight large print as a key contributor towards Ease of Completion. We, as marketers, need to be aware that as our population ages, more and more people will be affected by vision degeneration. Credit unions can improve Ease of Completion for many of their members very simply by providing Visually Accessible documents, giving them a competitive advantage over financial institutions that don’t go the extra mile. Conversely, saving a few pennies by shrinking font to make a form print in fewer pages can potentially cost a lot more money in lost sales.  But enough on this point for now, I promise to share more on Accessibility in a future article.Finally, don’t just make guesses about your member experience – monitor the real-world behaviors of your members. By tracking the effectiveness of everything from your email to your online account opening application process, you can identify where things fall apart. Friction points can be identified by measuring the click-through rate of each step in the member journey. Using this technique, you can monitor and improve your results and progress towards the goal of a Low Friction Customer Journey for your members.last_img read more

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