Full Video Of STS9’s Red Rocks Finale Has Emerged [Watch]

first_imgAfter celebrating their 20th show at Red Rocks Amphitheatre, beloved jamtronica outfit STS9 returned to the famed Morrison, CO to dig in for show #21. The energy was beyond electric as the band brought tons of classic material to the Colorado crowd, as well as new songs from their recently-released The Universe Inside album and more.The show featured a number of debuts, including Marvin Gaye’s “Inner City Blues,” Roy Ayers’ “Everybody Loves the Sunshine,” and original tune “Worry No More.” The band also brought out covers of Chic’s “Good Times” and Daft Punk’s “Get Lucky” to close out the second set.Fortunately, thanks to YouTube user JMar, a full video of the STS9 show on the Rocks is available for your streaming pleasure. Sit back and enjoy!The full setlist can be seen below, courtesy of The Church of STS9.Setlist: STS9 at Red Rocks Amphitheatre, Morrison, CO – 9/10/16Set I: When the Dust Settles(*) > Inner City Blues(#!$), Aimlessly, Walk to the Light, Move My Peeps > Monkey Music, Oil & Water, Everybody Loves the Sunshine(&!$), Give & Take($), CircusSet II: Click Lang Echo ($), Hubble, EHM, Looking Back on Earth, 20-12, Get Loud($), Totem > Good Times([email protected]) > Get Lucky(%@)Encore I: Worry No More(!$), Common Descent([email protected]) > The Universe Inside([email protected])Encore II: Itzamana(***)(*) = Family Affair intro(#) = Marvin Gaye cover(&) = Roy Ayers Cover(!) = First time played($) = Maureen Murphy on vocals(+) = Chic cover(@) = featuring chorus(%) = Daft Punk cover(?) = Alana on stand-up bass(***) = w/ Led Zepplin Fool In The Rain Jam[Photo by Aaron Bradley taken on night one]last_img read more

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How to create a frictionless customer journey

first_imgJust kidding!There’s no such thing as a Frictionless Customer Journey.  If you’re reading this because of the implicit promise in the title, then you’ve fallen for an age-old marketer’s tactic; an offer that’s too good to be ignored. If you’re an experienced marketer, you probably suspected the statement was false, but maybe you had a “What if?” moment and clicked through to read it on the off-chance it was true.So, why does this matter? It turns out that while we think of ourselves as rational beings, in reality, our subconscious makes emotional decisions that our rational brain then tries to justify. Unfortunately, similar emotional decisions by our members can work against us and create unnecessary friction in their purchasing journey just as easily.So, perhaps it’s fairer to say that this article discusses how to provide lower-friction customer journey at your credit union. Many of the techniques to remove such friction, from clearly written marketing messages to compelling multi-step calls to action, are really designed to remove the mental obstacles that prevent our prospective consumer from progressing to the next step along the desired sales journey. The Sales Journey often begins at the Targeted Message. Consider this scenario; after reviewing the data in our Customer Relationship Management(CRM) system we’ve come up with a list of members who have a mortgage to renew, or who are using the wrong kind of checking account. So, we decide to send out enticing targeted offers via email to the respective segments to renew their mortgage at a great low rate, or to switch to an unlimited checking account. We know these segments need these products, so we expect that the orders will come flowing in, but the flow is more of a trickle. Sound familiar? Clearly, despite all our careful planning, we’ve got some sticking points along the journey. We’ll have to do some work to smooth out the bumps, reduce friction, and turn that trickle into the expected flood.But what do we look for?Some of the more common points of friction to consider are:Cognitive DissonanceMessage LengthLevel of TrustCall to ActionEase of Completion 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Ray Williamson With 30+ years of industry experience, Ray has brought to market many solutions specifically for the online marketing and mobile marketing industry. Ray currently works as a Doxim Product Manager, … Web: https://www.doxim.com Details Cognitive Dissonance, in a nutshell, refers to whether your copy makes sense. You as a writer might think you know what you mean. But your choice of words, phrasing, and the complexity of your sentence structure might not always be read or interpreted as intended.  I’ve often said to my wife. “If I say something that can be taken two ways and one of them makes you feel bad, then I meant the other one.” While that often gets me a smile, you won’t be given that same opportunity of a do-over with your written copy. Considering this, I suggest that you use simple sentence structure and then have it read and re-read by others.  If you have the time, sleep on it and read it again tomorrow. By the way, how is my article doing so far – does it walk the talk?Another topic to consider in relation to your copy is Appropriate Message Length. Studies have shown that the amount of copy that you put in a message should be proportional to the complexity and value of the offering. In other words, a simple or low value offer with a long explanation often makes the reader think they’re missing something and the offer might not be as inexpensive as the marketer intended. Conversely, a high-value offer or proposition with a description that’s too short might suggest to your prospective consumer that you’re hiding something. In this case, you want to be concise, but not so concise that you risk not providing enough information to help the reader make this particular high value decision.For example, it would be very unlikely that someone would sign up for an offer to change mortgage companies based on a simple offer like – “5 years at 1%!” with no other relevant information, because the risk is too high. But that same person might accept your “Unlimited Checking for just $10.00 a month!” offer even though they don’t use checks that often, because a $10.00-a-month decision is perceived as low-risk and most people trust their credit union is making a beneficial offer and not trying to take advantage of them. Trust, in a message or on a website, is conveyed in many ways. For the purposes of this article, though, I’ll share something that I’ve learned – trust is often built through consistency. You “trust” that the burger from one of the big chains is going to be good based on the consistency of your past experiences with them. Considering that, when presenting yourself to your members , everything from in-branch consistency, through to the brand consistency of your statements and marketing materials allows members to predict their overall experience, which in turn leads to a feeling of control and comfort. Pages, and even buttons that don’t match the overall brand of your credit union feel like separate islands and can create a moment of pause, or a point of friction that can slow the sales journey, regardless of the quality of the associated Call to Action.Calls to Action are often perceived as “Buy Now” or “Sign Up” actions. But on the most effective websites, calls to action include anything that can be measured which moves your member forward in their journey. In other words, effective calls to action are the properly worded and well-placed links that walk the member through your supporting pages and craft the story you want to tell. Ideally, they make your members want to order well before they get to the “Buy Now” button. In the context of mapping the entire member journey, these supporting links are just as important as the “Buy Now” button itself.So now we’ve achieved our goal and the member is ready to click the call to action and sign up. It’s a done deal, right? Not so fast. Ease of Completion can often make or break a deal.  We’ve all done it to ourselves… we have a willing buyer, and then we fall down because our contract is too complex, or the forms are long and cumbersome.Members expect that there is a little bit of paperwork involved in financial services, but if the process of completing the transaction is onerous, or involves switching channels, that can dictate whether or not you and your member move forward together.To reduce friction, make sure that your final paperwork matches the offer word-for-word, go paperless if you can, provide correctly completed, pre-filled forms and use large print to make them easier to read and to promote trust. Be mindful that people don’t Trust small print. Consider the adage –  “The large print giveth. The small print taketh away.”  While we’re talking about print size, this is a great spot to highlight large print as a key contributor towards Ease of Completion. We, as marketers, need to be aware that as our population ages, more and more people will be affected by vision degeneration. Credit unions can improve Ease of Completion for many of their members very simply by providing Visually Accessible documents, giving them a competitive advantage over financial institutions that don’t go the extra mile. Conversely, saving a few pennies by shrinking font to make a form print in fewer pages can potentially cost a lot more money in lost sales.  But enough on this point for now, I promise to share more on Accessibility in a future article.Finally, don’t just make guesses about your member experience – monitor the real-world behaviors of your members. By tracking the effectiveness of everything from your email to your online account opening application process, you can identify where things fall apart. Friction points can be identified by measuring the click-through rate of each step in the member journey. Using this technique, you can monitor and improve your results and progress towards the goal of a Low Friction Customer Journey for your members.last_img read more

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PBSO deputies searching for missing, possibly endangered 12-year-old boy

first_imgAnyone with information about Andres’ whereabouts is asked to contact the Palm Beach County Sheriff’s Office at 561-688-3400 or 911. Palm Beach County Sheriff’s Office deputies are searching for a missing 12-year-old who was last seen Friday at 4:15 PM.Police say, 12-year-old Andres Miguens, is possibly endangered. He was last seen wearing an orange t-shirt, black basketball shorts, and black sneakers.Have you seen Andres Miguens? Andres, 12 years of age, was last seen, today, at 4:15pm and has not been seen or heard from since. Andres, is 5’01”, 133 lbs. and was last seen wearing an orange t-shirt, black basketball shorts, & black sneakers. RT to help bring him home. pic.twitter.com/xx4bprD02J— PBSO (@PBCountySheriff) May 2, 2020last_img read more

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PH absorbs first loss in men’s water polo

first_imgDon’t miss out on the latest news and information. LATEST STORIES Marcosian mode: Duterte threatens to arrest water execs ‘one night’ 787 earthquakes recorded in 24 hours due to restive Taal Volcano 2 nabbed in Bicol drug stings Vilma Santos, Luis Manzano warn public of fake account posing as her Molina hopes for positive end to PH’s AVC stint ahead of SEA Games View comments MOST READ 787 earthquakes recorded in 24 hours due to restive Taal Volcanocenter_img Trending Articles PLAY LIST 00:50Trending Articles02:11SEA GAMES 2019: PH’s Nesthy Petecio boxing featherweight final (HIGHLIGHTS)08:07Athletes treated to a spectacle as SEA Games 2019 officially ends06:27SEA Games 2019: No surprises as Gilas Pilipinas cruises to basketball gold05:02SEA Games 2019: Philippines clinches historic gold in women’s basketball05:21Drama in karate: Tsukii ‘very sad’ over coach’s bullying, cold shoulder03:24PH’s James Palicte boxing light welterweight final (HIGHLIGHTS) Albay to send off disaster response team to Batangas Alamara Mumar tried to knot the score anew for the Philippines, but his goal wasn’t counted.The Filipinos defeated Thailand, 9-7, last Tuesday to get the ball rolling for the PH delegation.FEATURED STORIESSPORTSEnd of his agony? SC rules in favor of Espinosa, orders promoter heirs to pay boxing legendSPORTSRedemption is sweet for Ginebra, Scottie ThompsonSPORTSMayweather beats Pacquiao, Canelo for ‘Fighter of the Decade’They need to beat Singapore on Thursday at 11 a.m. to keep their gold medal hopes alive. Celest Flores-Colina Sports Related Videospowered by AdSparcRead Next Ai-Ai delas Alas on Jiro Manio: ‘Sana pinahalagahan niya ang naitulong ko’ Teen gunned down in Masbate Photo from Kuala Lumpur SEA Games Website.After a blazing start in the 2017 Southeast Asian Games, the Philippines yielded to host Malaysia 7-8, in day 2 of the men’s water polo Wednesday in Kuala Lumpur.The Filipinos turned a 1-4 deficit into a tied game at 7 in the fourth period on goal by skipper Roy Canete Jr., but the Malaysians got the last laugh as Tan Xi Yun scored the go-ahead with a little under two minutes left.ADVERTISEMENT End of his agony? SC rules in favor of Espinosa, orders promoter heirs to pay boxing legendlast_img read more

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Foton faces stern test vs F2 Logistics

first_imgMOST READ View comments Kiss-and-tell matinee idol’s conquests: True stories or tall tales? OSG plea to revoke ABS-CBN franchise ‘a duplicitous move’ – Lacson LATEST STORIES Jake says relationship with Shaina ‘goes beyond physical attraction’ Season 93 ‘just the tip of the iceberg’ for Lyceum Margot Robbie talks about filming ‘Bombshell’s’ disturbing sexual harassment scene Trending Articles PLAY LIST 00:50Trending Articles00:50Trending Articles02:14Carpio hits red carpet treatment for China Coast Guard02:56NCRPO pledges to donate P3.5 million to victims of Taal eruption00:56Heavy rain brings some relief in Australia02:37Calm moments allow Taal folks some respite03:23Negosyo sa Tagaytay City, bagsak sa pag-aalboroto ng Bulkang Taal01:13Christian Standhardinger wins PBA Best Player award Coco’s house rules on ‘Probinsyano’ set Jake says relationship with Shaina ‘goes beyond physical attraction’ Defending champion Foton and unbeaten leader F2 Logistics clash with lightweight foes Saturday hoping to gather enough momentum for the pivotal phase of the Chooks To Go-Philippine Superliga Grand Prix at De La Salle Lipa Sentrum.Foton, stung by Petron last time around, is expected to vent its ire on Sta. Lucia at 4 p.m., while F2 Logistics deals with winless Victoria Sports-UST at 6 p.m. in the double-header that is dubbed ““Laro Para Sa Marawi.”ADVERTISEMENT Jo Koy: My brain always wants to think funny Rondina is with Petron, while Laure suits up for Foton.“Good things happen when you work hard,” said Doloiras. “They may be taller and stronger than us, but rest assured that we will go there to work hard and give our best.”After all, all the Tigresses have to do is make sure they don’t finish last among the nine teams as the top eight squads make it to the do-or-die quarterfinals.With the pressure of a winning streak removed, the Tornadoes hopes to blow away the Lady Realtors’ shaky campaign.ADVERTISEMENT It’s too early to present Duterte’s ‘legacy’ – Lacson Don’t miss out on the latest news and information. The Cargo Movers took a hiatus but it hardly showed after they thrashed the Generika-Ayala Lifesavers (25-21, 25-17, 25-17) last Thursday.American import Kennedy Bryan and Venezuelan Maria Jose Perez led the Cargo Movers in that match along with locals Aby Marano and Majoy Baron.FEATURED STORIESSPORTSRedemption is sweet for Ginebra, Scottie ThompsonSPORTSMayweather beats Pacquiao, Canelo for ‘Fighter of the Decade’SPORTSBack on the throneNaturally, they will be the focus of the Tigresses who are sharpening their skills ahead of the UAAP competitions slated next year.Victoria Sports-UST coach Jan Paul Doloiras is not bothered by the 0-3 start as he is not expecting too much from his team that is seeing action in the league minus stars Cherry Rondina and EJ Laure. Steam emission over Taal’s main crater ‘steady’ for past 24 hours Sports Related Videospowered by AdSparcRead Nextlast_img read more

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