New Code of Practice only three months away, says The Property Ombudsman

first_imgHome » News » New Code of Practice only three months away, says The Property Ombudsman previous nextRegulation & LawNew Code of Practice only three months away, says The Property OmbudsmanTPO policy lead Peter Habert tells meeting that new rules for estate agents, auctioneers and property guardians has been well received.Nigel Lewis11th December 20200826 Views The new estate agency Code of Practice revealed in July this year is due to be signed, sealed and delivered to Ministers in less than four months’ time, The Property Ombudsman (TPO) has revealed.Covering all the estate agency disciplines including sales, lettings and property management, TPO’s Director of Policy Peter Habert told a Zoom gathering of senior figures that the plan is to have a finalised copy ready for the new Regulator by the end of March.Unlike its sales, lettings and other sector counterparts which had little regulatory bite, the new over-arching code will be used by the soon-to-be announced regulator to ban agents if their code transgressions are deemed serious enough.The code will cover sales, lettings, property management, auctions, rent-to-rent operators and property guardians.Since the TPO/RICS steering group on the code proposals published the first draft in July a consultation has been underway that finished in early September.Habert (left) says this received over 500 mostly positive suggestions and comments, and the TPO/RICS group will now respond to them before nailing down a final draft.Also at the meeting was new ombudsman Rebecca Marsh, who said TPO had seen a rise of complaints against agents during the pandemic, but said it was still very low compared to the total number of transactions in the market.“Building on TPO’s previous ‘raising standards’ agenda, I plan to widen this and look at how trust and confidence can be improved within the sector,” she said.“This is something for all agents to consider and an invitation for me, as an Ombudsman, to get to know those who rarely see a complaint escalated to us.”Read more about the detail of the code of practice.peter habert The Property Ombudsman Scheme Rebecca Marsh Code of Practice Ropa TPO TPOS December 11, 2020Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021last_img read more

Read More